I really love this quote from Dave Kerpen because it reveals the often-overlooked influence that every one of your customers has…
Who is Dave Kerpen?
Dave Kerpen is a New York Times best-selling author, serial entrepreneur, and global keynote speaker. (See more at
https://davekerpen.com/)
Copy and Paste Version
If you’d like to copy and paste this quote, then here you go…
“It’s important to think of every customer as an online celebrity with followers, friends, and above all, influence.” – Dave Kerpen
What Are You Going to Do About This?
After thinking about the above quote for a while, really ask yourself these two questions:
- How would I treat each and every one of my customers differently if they were celebrities with influence?
- What can I do today to treat them that way?
